Metallurgy Laboratory Manager

Our client is one of the most respected leaders in its industry with more than 30 years of service. They have more than 130 facilities in 25 countries worldwide. Due to expansion, they are seeking a METALLURGY LABORATORY MANAGER.

You will be a member of the management team and carry out the following responsibilities:

TECHNICAL

 

• Provide technical expertise to the team on the services provided by the company to its customers
• Plan daily operation for execution as per agreed time lines with customers
• Solicit and promote business with technical as well as commercial input
• Train the technicians on the job requirements
• Take responsibility for the budgeted numbers and strive to over achieve the targets month after month
• Be abreast with the latest developments in the field

CUSTOMER

• Strive and achieve 100% customer satisfaction by timely reports, by providing technical advice to clients, when needed and proactively anticipate and satisfy the client needs
• Provide timely reports on the activities and future outlook for the business
• Represent the Metallurgy department in inter-department and client meetings

MANAGEMENT

 

• Motivate the team for superior performance and be a conduit between employees needs and the company
• Conduct periodic team meetings with specific emphasis on Safety, Health & Environment (SHE), technical updates, etc.
• Plan and Manage department employees leave with minimum effect on the operations
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Departmental responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving conflicts.
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